In the text box below, enter the IP addresses for KnowBe4 accounts.From the Select list type drop-down menu, select IPs.Under the Security Services section, click Anti-Spam > Address Book > Allowed.Log in to your SonicWall appliance as an admin and click Manage.Whitelisting by Group of IP Addresses in SonicWall's CFS Policyįollow these instructions to whitelist the KnowBe4 mail servers by IP address: Whitelisting by IP in SonicWall's Email Security Device You can also contact our support team whenever you need assistance. If you run into issues whitelisting KnowBe4 in your SonicWall appliance, we recommend reaching out to SonicWall for specific instructions. The instructions below include information from the How can I add/import email addresses to allowed or blocked List on Email security device and How to Exclude an IP Address, Range of IP addresses or Group of IP addresses articles, provided by SonicWall. Whitelisting in your SonicWall services will allow your users to receive phishing and training-related emails from the KnowBe4 console.
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